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We’re here to help

We know that being involved in a serious incident or medical emergency can change your life dramatically.

Whether you’d like any questions answered, or simply would like someone to talk to, we are here to support your recovery every step of the way.


Patient and family liaison room

What we do

We can put you in touch with the crew who treated you, helping you to understand more about the treatment you received while in our care, and direct you to any other organisations who may be able to provide additional support to you.

Not only can we provide you and your family with the support you need, but hearing from our patients can also bring comfort and closure to our medical crew who attended your incident.


If you or a member of your family has been treated by the Lincs & Notts Air Ambulance and would like some support, or would like to pass on your feedback, you can contact our dedicated after care team.

Email: [email protected]

Phone: 01522 548469

Please include the patient’s name, date and whereabouts of the incident, and any other information you feel would be relevant.

Contact our Patient & Family Liaison Team

Patient & family support

Preferred method of contact
MM slash DD slash YYYY
Past patient finishing cycling fundraiser outside Lincs & Notts Air Ambulance HQ


Due to strict confidentiality, we don’t always know what happened to patients treated by our crew, so we rely on those affected to contact us directly.

Sharing the stories of past patients is extremely important to us. As we rely on donations to run our life-saving service, it’s often personal, real-life stories which help people really understand the impact of our service.

If you would be happy to share your story, please contact our dedicated after care team by emailing [email protected] or call 01522 548469.