Retail Operations Manager

The Lincs & Notts Air Ambulance is one of the UK’s leading Helicopter Emergency Medical Service (HEMS) Charities, funded purely by the generosity of people. We are not part of the NHS and not funded by the Government. At a time when every second counts, the arrival of our iconic yellow helicopter really can mean the difference between life and death. We transport the equivalent of an A&E department to people suffering from the most serious of illnesses and devastating injuries, providing the best possible treatment as quickly as possible.

We have a small chain of shops that support this work through raising awareness, cash and representing our brand. We are looking for a Retail Operations Manager who can lead and manage a small team to raise as much cash and awareness as possible by positively representing our brand through our retail offer and team spirit, in line with our LNAA values and organisational policy and procedures.

This role is the most senior in the retail team and accountable for overall budget in terms of driving income and keeping down costs. You will need an entrepreneurial spirit, creative flair, and a direct understanding of how charity retail works in terms of best practice, alongside donor and customer satisfaction. You will be committed to safe working practices and role model associated behaviours, prioritising investment of time and resources.

The role is based full time in the shops for both office and operational work duties, although you will also be working occasionally at our fantastic HQ and airbase on the outskirts of Lincoln.

Click here to download the Job Description and Person Specification

Apply by sending a covering letter detailing your suitability for this role, along with a copy of your CV to: recruitment@ambucopter.org.uk

Closing date: Sunday 5th December 2021

Interviews: Thursday 16th December 2021