Lottery Administration Assistant

Job Description

Job Types: Part-time, Permanent

Salary: £6,630 per year


Working 15 hours a week to provide administrative assistance to ensure the smooth running of the Lincs & Notts Air Ambulance (LNAA) fundraising lottery and associated lottery activities.


  • To administer and update database and filing systems with a high degree of accuracy.
  • To be LNAAs first point of contact for any correspondence or telephone queries relating to lottery activity, ensuring a high level of customer care, using appropriate templates.
  • To have a full understanding of the whole remit of the lottery function and activities.
  • To reconcile the lottery receipts on a daily basis, and the canvasser invoices and outsourced FTP mailings on a weekly basis.
  • To deal with complaints effectively, in line with LNAA procedures to ensure that services and processes are reviewed to reduce these.
  • Working with LNAA teams to find opportunities to promote the lottery.
  • Establish and maintain effective working relationships with co-workers, supporters, partners, canvassers and other internal and external stakeholders.
  • To carry out regular spot-checking of the canvassing activity following new lottery sign-ups.
  • Work as a full team member by sharing knowledge and advice when required, covering for holidays by role re-allocation and carrying out any other duties which may reasonably be requested of the role when required.


  • Undertake specific projects as directed by the Head of Fundraising & Communications to support the development of Lottery activity.
  • To assist in the set up of event equipment and materials and to attend community events and charity-wide days (volunteers day etc.).
  • Comply with LNAA Health and Safety Policy and Safe Working Procedures.

Along with your CV please send a cover letter indicating why you would like to apply for this position to

Click here to download a full job description & person spec

Closing date: Friday 7th December
First interviews will be conducted via Skype during w/c 10th December 2018
Second interviews will be held during w/c 17th December